Professional software products are an important part of the working process for most companies in virtually every industry. Every company needs management and accounting software, and some sort of software solution for online presence. Larger companies implement customer service systems, human resources management software, sophisticated e-commerce software or web portals with extended functionalities corresponding their field of industry. All these systems are mostly developed by other companies, so-called software vendors, implemented and supported by the vendor or by the internal IT team.There are two main approaches to acquiring software systems for enterprise use. The easiest way for a non-IT company to automate its business processes is to purchase a package of off-the-shelf software and invite software engineers from the vendor company to deploy it. This approach works well with basic online shopping solutions, hotel reservation software or open source project management systems. It is convenient for small and medium enterprises with traditional business models, though larger companies can integrate ready made solutions into their system by customizing some of their functionality, if possible. Nevertheless, standard inexpensive software solutions are not reliable enough when it comes to banking software, healthcare or mobile programming.Ready-made software often fails to meet expectations of large businesses and innovation-oriented fast-developing companies. Their main disadvantage is lack of scalability. Of-the-shelf software is a finished product with limited possibilities for enhancement and upgrade. It may have issues with software integration, or it may be compatible only with software systems of the same software vendor. It cannot evolve along with the company, and sooner or later must be replaced by another software solution, more capable and more expensive. Custom software development can generally lead to the same expenses in the long-term perspective as purchasing new products, as it can be adjusted to emerging challenges and business needs.Custom software systems are always tailored to exact business requirements of the customer and adjusted to his unique business model. They are scalable and normally supported by long-term maintenance agreements, and help comes immediately if the upgrade is needed. Of course, the customer must define his key business objectives as clearly as it is possible from the very beginning, although it is allowed and, in some models of software development, even desired to give feedback to developers, so they can make corrections to the program during the development process. The aim is to ensure the right business logic behind all elements of implemented software and make it work under the real-life conditions.A compromising decision can be made if the company’s funds are limited. Some parts of the software company can be purchased as ready made solutions, and the key systems can be developed by request and put together by software integration. For example, a typical CRM solution and a standard database can be integrated with a custom online shopping portal, some bespoke business analysis software and even with an enterprise mobile application that can provide the complete business data from all those systems. Seamless integration is a highly professional kind of service that requires deep expertise in several fields, but it will be cheaper than developing the whole system from scratch.Custom software development can lead to noticeable expenses. But if the customer owns the resulting product, he can sell it to other companies. There are a lot of options like partner programs with other companies working in the same industry or “white label” distribution. Technology companies can develop the solutions they need for work by their own, but in many cases even they can do electronic document management or buy enterprise software products because of the high level in specialization that is characteristic for the IT industry.
Electronic And Electric Equipment Usage In Swaziland
Like all other developing countries, Swaziland consumers are attracted to items imported from across the globe. The trends observed elsewhere can also be observed in Swaziland.In a research study conducted by Knotell, a marketing company based in the kingdom of Swaziland the results showed that overall 21.1% of the +18 years survey respondents said they bought at least one electronic equipment within a thirty day period. A majority of these buyers bought a home theatre (or just a DVD player), followed by those who bought a hot plate, a microwave, a hairdryer and a computer respectively.In terms of marital status, singles seemed to have mainly bought a microwave, a hot plate and home theatre more than married consumers. This trend is in line with expected consumer patterns as most singles are just starting out in life and are buying the basic necessities while at the same time are regarded as fast adopters of latest product offerings.The trends show a sustained increase on home theatre and PC buying across all consumers. Consequently there has been a slight decrease on sales for video players (VHS) across the country as people are shifting their interests to the latest electronics.Shopping areas for these itemsIn the survey conducted by Knotell, six shops stood out as having the highest market share. These are Best Electric, Lewis, Bradlows, Clicks, Cash Crusaders, and Diskom. These shops can be found in the two cities of Swaziland, Manzini and Mbabane. At the time of writing Cash Crusaders is available only in Manzini.Men seemed to have bought their electric equipment mainly from Diskom while a majority of the women reported to have bought them from Lewis stores.About the survey processThe information in this article is based on the Knotell Omnibus Survey conducted within the Manzini-Mbabane Corridor in the kingdom of Swaziland. The Knotell Omnibus Survey has three Swaziland designated survey areas that form the basis for developing the sampling design.1. The Corridor Survey Area (CSA), which covers the Ngwenya – Manzini Corridor and areas within 20km from the main highway. (This is known to be the economically active part of Swaziland).2. The Key Towns and Cities Survey Area (KTC), which covers the two cities (Mbabane and Manzini) and major towns in Swaziland. The standard areas include Mbabane, Piggs-peak, Manzini, Mankayane, Siteki, Big-bend, Nhlangano and Hlathikhulu.3. The National Survey Area (NSA), which divides the four administrative districts of Swaziland (Hhohho, Manzini, Shiselweni and Lubombo) into urban, semi-urban and rural areas.